Offering Airport Delivery as a Host
Delivering your car — to the airport or anywhere else — opens your listing to guests who'd otherwise skip it. Here's how to set it up well.
Why delivery is worth offering
A lot of guests are booking for a trip that starts the moment they land, not the moment they can get a rideshare across town to pick up your car. Offering delivery, especially to the airport, puts your listing in front of that entire segment of travelers — and it's one of the easiest ways to stand out against nearby listings that only offer standard pickup.
Setting your delivery zones and fees
From your listing settings, you can define where you're willing to deliver and what you charge for it:
1. Add delivery locations. Set the airport(s) and any other locations you're willing to deliver to — a hotel district, a specific neighborhood, a train station.
2. Set a fee per location. Delivery fees can vary by distance or location — charge more for a farther drop-off, less for something close to where you keep the car.
3. Set a free-delivery threshold (optional). You can choose to waive the delivery fee for trips over a certain length or trip value — for example, free delivery on any booking of 4+ nights. This is a good way to make delivery pay for itself: longer trips cover more of your time and gas even without a separate fee.
What guests see
Once you've set this up, guests searching or viewing your listing see delivery as an available option alongside standard pickup, with the fee (or "free" if they qualify for your threshold) shown up front — no surprise delivery charge at checkout. If a guest selects delivery, the location and fee are locked into their booking.
Logistics tips
- Confirm the exact meeting point. "The airport" isn't a meeting point — cell phone lots, specific terminal curbs, and rental-return areas all work differently by airport. Use your pickup/return instructions field to spell out exactly where you'll be, since that field is only shown to guests after they've booked and can hold detailed logistics. See Writing Your Listing.
- Build in buffer time. Flights run late. Give yourself margin between when you tell a guest you'll be there and when you actually need to leave, especially for evening arrivals.
- Communicate about delays through the app. If a guest's flight is delayed, ask them to message you as soon as they know — in-app messaging keeps a timestamped record of the conversation, which matters if a late pickup ever affects trip timing or fees. See Messaging Your Host for how guests are expected to use it.
- Check airport rules before you commit. Some airports have specific rules or permit requirements for private vehicle rentals meeting travelers curbside — know your local airport's policy before you list delivery there.
- Treat delivery check-in like any other check-in. The same photo documentation steps apply whether you're handing off the car in your driveway or at a terminal curb — don't skip the walkthrough because you're in a hurry at the airport. See Host Check-In: How To.